Shopify agency for Australian brands
We build and run Shopify stores for Australian brands — Afterpay and Zip at checkout, AUD pricing with GST handled the way the ATO expects, shipping rules that survive the distance to Perth, and consumer-guarantee copy that keeps the ACCC out of your inbox.
Brands we build and scale
Same-day delivery is the hardest thing to get right on Shopify. It is most of what we do here.
A large share of our Australian clients sell something that has to arrive today and cannot arrive late — flowers, cakes, fresh produce. Shopify does not handle that natively, and the gap is where these businesses lose orders. You need a delivery date and time-slot picker on the product page, order cut-off times that actually stop accepting same-day orders at the right hour, postcode-based delivery zones with different fees and cut-offs per suburb, and blackout dates for public holidays and days you are simply full.
Get one of those wrong and the failure is expensive in a way normal eCommerce is not. A late t-shirt is an annoyed customer; a birthday cake that arrives the next day is a refund, a bad review and a customer who never returns. We build these systems carefully, with the cut-off logic on the server rather than in a theme script that a timezone change can quietly break.
The rest is Australian fundamentals: Afterpay and Zip carry enough of the checkout mix that a store without them converts worse, shipping rates have to survive the distance to Perth without a flat rate quietly eating your margin, and Australian Consumer Law guarantees apply whatever your returns policy says.
Brands we build and run across Australia
A selection of the Australian stores we have built or manage — weighted, as you will notice, toward businesses where the delivery window is the product.
Hermetica Flowers
Sydney florist with seven-day delivery. Same-day ordering with time slots, cut-offs and suburb-level delivery zones. hermeticaflowers.com.au
Amazing Graze Flowers
Melbourne same-day florist. Date-picker checkout, blackout dates and courier scheduling built around a perishable product. amazinggrazeflowers.com.au
Birthday Cakes Melbourne
Mud and sponge cakes made to order. Lead-time rules, customisation options and delivery windows that hold. birthdaycakesmelbourne.com.au
Black Velvet Cakes
Melbourne cake studio. Made-to-order configuration with delivery scheduling. blackvelvetcakes.com.au
DeliverFresh
Online fruit and vegetables. Recurring orders, weight-variable products and delivery-window logistics. deliverfresh.au
The Bamboo Jungle
Sydney's bamboo nursery — screening plants, pots and garden supply, with the freight rules oversized live goods need. thebamboojungle.com.au
Pebble & Pot Co
Decorative pebbles, plants and pots in Sydney. Heavy, bulky freight priced so it does not eat the order. pebbleandpotco.com.au
Snow Foam
Premium car care products. Conventional D2C retail — catalogue, subscriptions and performance marketing. snowfoam.com.au
ActiveX
Activewear brand. Size and fit tooling, returns flows and paid social. theactivex.com
Shopify services for Australian brands
Same-day & scheduled delivery
Date and time-slot pickers, order cut-off enforcement, postcode zones and blackout dates — built server-side so a timezone change cannot break them.
Perishables & made-to-order
Lead times, capacity limits per day, product customisation and the operational rules a florist, baker or grocer actually runs on.
BNPL & payments
Afterpay, Zip and Klarna with on-product instalment messaging, plus Shopify Payments and PayPal.
Shipping & freight
Zone and weight rate tables, live carrier rates, and oversized-item freight for nursery and homewares catalogues.
Consumer Law compliance
Returns, refunds and guarantee pages written to Australian Consumer Law, not adapted from a US template.
Google & Meta Ads
Performance marketing for a market with high CPMs, high trust thresholds and a strong preference for local brands.
What an Australian Shopify build costs
Quoted in AUD, fixed scope. Australian agency rates for equivalent work typically run two to three times these figures — that gap is our location, not our tier.
Customised premium theme, BNPL and payment stack, zone-based shipping, ACL-compliant policy pages.
Custom design, AU/NZ multi-market, ERP or 3PL integration, subscription or B2B logic.
Enterprise replatform — B2B, multi-store, checkout extensibility and custom app development.
Shopify's own plan fees are paid to Shopify separately. Conversions are indicative; we quote a fixed AUD figure before any work starts.
Questions we get every week
Do you work in Australian business hours?
We are based in India, which gives a solid morning overlap with AEST — our afternoon is your late afternoon and evening. For clients who need more, we agree a fixed daily overlap window during onboarding and hold to it. Most of our Australian clients find that async updates on a shared board plus one scheduled call a week works better than trying to match hours all day.
Can you set up Afterpay and Zip?
Yes, both, plus Klarna and PayPal. We also set up the on-product instalment messaging — showing '4 payments of $X' on the product page rather than only revealing it at checkout — which is where most of the conversion lift actually comes from in the AUD 80 to 400 range.
How should we handle shipping to WA and regional areas?
Almost never with a single flat national rate. That either loses money on every long-haul order or prices you out of the metro market to subsidise it. We build zone-and-weight rate tables, or live carrier rates where your catalogue suits it, and we set the free-shipping threshold from your actual basket distribution rather than a round number. This is usually one of the biggest margin fixes available to an Australian store.
Does our store need to comply with Australian Consumer Law?
Yes, and it is stricter than many founders realise. Consumer guarantees apply regardless of what your returns policy says — you cannot contract out of them, and blanket statements like 'no refunds on sale items' are not permitted. We write the returns, refunds and guarantee pages to match the law. We are not lawyers and will tell you when something needs one, but we will not ship you a US policy template.
Can you handle GST correctly?
Yes. 10% GST configured with tax-inclusive pricing display, which is what Australian customers expect to see, plus compliant tax invoicing. If you also sell to New Zealand we configure that market separately through Shopify Markets, since the GST rate and rules differ.
What does a Shopify store cost in Australia?
We quote fixed-scope in your local currency after a short call, and our rates run well below equivalent local agencies — the difference is where our team sits, not the tier of partner you are hiring. Send us your brief and you will have a written figure within a business day.
Explore next
Free audit for your Australian store
Send us your store URL. We will come back with a written audit — speed, technical SEO, and specifically where your shipping rates and BNPL setup are costing you margin and conversions.